I absolutely had to reboot into safe mode in order to achieve any sort of task. I am suspicious of a hyjacker, but i hope that is not the case. Cause it would state that there are other users logged onto the machine. It was also stating that there were unknown IP connections connected to the computer and i couldn't even log off or use MSCONFIG to enter safe mode. During normal start-up, many website hyperlinks are unclickable, applications have missing graphics when launched, start menu does not work and the machine is very slow in normal mode. ĪV: Bitdefender Antivirus *Enabled/Updated* - C:\Program Files (x86)\naveen\LastPass\LPToolbar.I think this machine is deeply infected, i tried to run some applications and they would not even install. do I have a hope? can anyone help? thanks in advance anniyan Regular Member Posts: 19 Joined: May 6th, 2014, 12:49 pm I cannot afford to lose my huge collection of personal files. ":\System Volume Information\tracking.log"Īnd other files which make safe-removal of USB-mass-storage-devices impossible coz of 'file under use' reason which have 'hidden' and 'system' attributes - clearing these attributes crashes windows-explorer where is C, D, E, (local drives) and H (portable drive).Ĭ) notepad starts up on booting to display this:Ĭ:\ProgramData\Microsoft\Windows\Start suspicious processes and process-IDs : "C:\Windows\System32\drivers\aq9vzx4r.sys" I am not so much a geek, to interpret the results of tools like GMER, but I have some files under my suspicion : my concern is that I have a portable hard-disk to which I have to backup my personal files, and if I connect it back to my laptop after clean-installing the OS, wont the malware return back? coz I can see for sure clearly that the malware infects any USB drive I connect to my laptop. I guess this malware's signature is not yet registered in any malware-database so, I guessed that manual removal using the help of specialised tools is the only possibility and so I sought help at as you can refer atīut as you can see, I was told that I was out of choices except formatting my hard-disk clean and clean-install the OS, coz this malware-system was highly elusive and sophisticated. it can't be detected by the signatures of any of the antimalware software I have tried so far - bitdefender, kaspersky, emsisoft, malwarebytes, superantispyware, windows defender, herdprotect, hitmanpro, etc. also, the moment I connect to the internet, the malware starts exploiting the connection for continuously transferring data without rest, to some place on the internet I dunno - so much that the internet usage for every month has shot up like ridiculously crazy without a clue - that I dread so much to connect to the internet even for my important purposes. I have a particularly worst case of malware-system infestation, which causes unpredicted actions i cannot open the downloads window in IE 11, despite resetting it many times through 'internet options' in the control-panel.
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